Refund Policy
Refund & Return Policy
Effective Date: [16/05/2025]
Website: https://www.alnosh.pk
Email: alnoshpk@gmail.com
Phone/WhatsApp: +92 300 0601177
Store Address: C-28, Phase 2, Buch Executive Villas, Multan, Punjab, Pakistan
🧴 Due to the nature of our products (perfumes), all sales are final. However, customer satisfaction is our priority.
✅ Eligibility for Return/Replacement
We accept returns or offer replacements only if:
You received a damaged or defective product You received the wrong item
To qualify:Contact us within 3 days of receiving the product The item must be unused, in its original packaging You must provide photo or video proof of the issue via email or WhatsApp
📤 How to Request a Return or Refund
Email: Send your order number, issue details, and photos to alnoshpk@gmail.com
WhatsApp: Alternatively, message us at +92 300 0601177
Wait for confirmation and further instructions from our team
🚫 Non-Returnable Items Opened or used perfumes
Items damaged due to customer mishandling Products returned without prior notice or approval
💸 Refund Process
If approved, your refund will be processed within 5–7 business days via:
Bank transfer Easypaisa or JazzCash Shipping fees (if any) are non-refundable unless the return is due to our error.
🚛 Return Shipping
If the return is approved, the customer may be asked to ship the product back.
In case of damaged or incorrect items, ALNOSH will cover return shipping costs.
📞 Need Help?
We’re here to assist you.
Email: alnoshpk@gmail.com
Phone/WhatsApp: +92 300 0601177
Location: C-28, Phase 2, Buch Executive Villas, Multan, Punjab, Pakistan